Leonardo da Vinci Airport has consolidated its international leadership: for the seventh time since 2018 (and for the fourth consecutive year), it is the best European airport in the category of airports serving over 40 million passengers. This was decided by the general assembly of ACI EUROPE, the European section of the Airport Council International trade association, which each year awards the “Best Airport Award” to airports that have set themselves apart for their excellence in terms of staff, digital transformation, technological innovation and sustainability of airport infrastructure.
The evaluations were carried out by an independent jury composed of 8 institutional representatives from the European aviation sector, including the European Commission, the intergovernmental civil and military organization EUROCONTROL, the International Transport Forum (ITF), the European Civil Aviation Conference (ECAC), and the public-private partnership SESAR Joint Undertaking. The jury has once again recognized the commitment of the Roman airport management company to the continuous pursuit of operational excellence, green transition, data-driven airport process management, and the consolidated relations with institutional stakeholders.
The new European record further strengthens Leonardo da Vinci Airport’s leadership as the best hub for the service quality offered to passengers. The title was awarded last March (and continuously since 2017) by ACI World, based on passengers’ satisfaction levels recorded through the “Airport Service Quality” survey program, which this year gathered the opinions of about 700,000 travelers at over 350 airports worldwide.
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